CUSTOMER STORY
Smarter finance workflows for a major Middle Eastern legal centre
Company introduction:
This legal centre plays an important role in keeping the wheels of commerce turning within the Middle East. Every year, the centre handles hundreds of cases and helps to settle disputes worth billions of dollars.
Challenge:
For the legal centre, keeping track of administrative expenses incurred during each case is essential to enable accurate billing. Previously, calculating client billing for printing, scanning, and copying was especially challenging, involving considerable time and manual effort. Moving forward, the legal centre targeted a faster and more reliable method that would enable the finance team to work more productively.
Solution and Benefits:
To solve its client billing challenges, the legal centre worked with Epic Solutions to deploy state-of-the-art Ricoh multifunction printers, plus RICOH Smart Integration (RSI) Control+ software. The solution enabled the legal centre to streamline the process for tracking printing and allocating fees to clients. What was a time-consuming, labour-intensive manual task is now much quicker and easier, taking just a few clicks in RSI Control+ and leaving finance teams more opportunities for value-add work.
“Calculating administration fees for our clients is a critical process for us, and is much easier with RSI Control+. We can now work faster and more productively, freed from tedious manual processes.”
Spokesperson, Middle Eastern Legal Centre
