CUSTOMER STORY
Major insurer enhances the workplace experience with RICOH Spaces
The Company:
The customer is a major insurer, offering car, home, and travel insurance to clients in the UK and beyond.
Challenge:
What was the workplace management challenge for the insurer?
To support agile hybrid working, the insurer has equipped its offices with modern meeting rooms and digital collaboration tools, and catering facilities. But with numbers working on site fluctuating each day, ensuring sufficient workspaces and catering were available for everyone presented challenges. To analyse attendance trends and improve capacity planning, the insurer looked to upgrade its workplace management solutions.
Solution & Benefits:
How did the insurer transform the workplace with RICOH Spaces?
Following an on-site demo, the insurer selected RICOH Spaces, a workplace transformation platform that provides integrated desk, meeting room, and car park bay booking tools, plus data analytics and reporting capabilities. Integration with Microsoft 365 simplifies access to the platform, while interactive 3D floorplans show real-time availability of desks, rooms, parking spaces, and collaboration zones.
Employees can use the solution to plan their working day, while facilities teams use occupancy and attendance data to plan catering requirements, and optimise the workspaces to make more efficient use of real estate.
Solutions & Services provided:
- RICOH Spaces workplace transformation platform
- Implementation and development of 3D floorplans
- Integration with Microsoft 365 to simplify access
- Employee training and how-to guides
“RICOH Spaces has become integral to the success of our hybrid working policy, and how we manage our workspaces. The platform is helping our people collaborate effectively and work productively when on site.”
Spokesperson, major insurer
