Customer Story
LVM Insurance doubles production speed thanks to the RICOH Pro™ VC20000
As part of a strategic modernisation of its in‑house print operation, LVM Insurance selected the RICOH Pro VC20000 high‑speed inkjet printing system. The investment enables faster turnaround, greater reliability and more efficient resource planning.
About LVM Insurance
LVM Insurance, headquartered in Münster, is one of Germany's leading general insurers. With over 4,000 employees at its headquarters and a total of 11,730 across its agencies throughout Germany, LVM offers comprehensive insurance services in all lines of business.
A key component of its customer communication is its in-house printing facility, which produces approximately 15.5 million letters annually – equivalent to about 40 million A4 pages.
What was LVM Insurance's main print challenge?
Printed communication remains highly valued at LVM Insurance. Many customers appreciate holding important information in their hands. At the same time, the printing department faces increasing demands: paper and material costs are rising, technical maintenance is becoming more complex, and digitalisation is changing processes and expectations.
LVM Insurance is therefore pursuing the goal of further developing its in-house production efficiently, sustainably and with a focus on quality.
"The Pro VC20000 is fast, efficient, and easy to maintain; real added value for our inhouse print shop."
Stefan Dürkopp,
Team Leader DVS Output Service
How did the RICOH Pro VC20000 transformed LVM’s print production?
To modernise its in‑house print production, LVM Versicherung implemented the Pro VC20000 high-speed inkjet printing system. Its compact design allowed seamless integration into LVM’s existing multi‑floor print shop, while its robust performance boosted production efficiency and supported a wider range of paper types, including recycled materials.
Key benefits for LVM Versicherung:
- Faster, more efficient production: High‑volume jobs now finish within a single shift, improving turnaround times, workflow efficiency and resource flexibility.
- Simplified operation & maintenance: Smarter paper handling and easier access to components make the system more user‑friendly for operators.
- Greater substrate flexibility: Works reliably with a wide range of papers, including recycled and alternative options.
- Compact, adaptable installation: Fits seamlessly into LVM’s multi‑floor environment without requiring major infrastructure changes.
- Improved energy efficiency: Waste heat is captured and reused in the building’s climate system to reduce energy loss.
Want to Know More?
Future‑ready print operations start with the right partner
If you’d like more information on the solution delivered to LVM or want to explore how similar Ricoh technology could strengthen your own production environment, we're here to help. Let’s talk through your needs and possibilities.
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