Frankfurt University
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CASE STUDY

Enhanced print room services using state-of-the-art technology

Ricoh managed service eliminates need for upfront investment

Frankfurt University of Applied Sciences’ on-site print centre was struggling to keep pace with technological change. Managing the print centre for the university as a professional enterprise, Ricoh now provides print as a service. Installing its own state-of-the-art production systems enabled Ricoh to improve service delivery and reduce production costs. The university has benefitted from significantly improved service levels without the need for investment in people or technology. 



We weren’t looking for equipment, we were looking for a service partner. Ricoh was brilliant. They created a flexible service-based solution. And, because they charge for services on a pay-per-use basis, there was no need for us to invest in people or technology.

Walter Hirsch, Frankfurt University of Applied Sciences, Facilities Department



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