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CASE STUDY

Efficient automated delivery note management with DocuWare

DHL Spain has reduced the time spent on carrying out manual, monotonous and repetitive task by 75%

Ricoh is supporting DHL's digital transformation process by addressing its document-related challenges. To capture and extract data from delivery notes, the multi-national logistics company chose scanning and intelligent indexing provided by the DocuWare Cloud solution.

The solution provides an economical option and significantly reduces the resources required for the process. DHL has achieved time savings, as well as reducing the amount of paper used and the amount of human errors.



“DocuWare is a tool that is very easy to implement, has great potential and is easy to use and understand”

IT Project Delivery Manager of DHL Supply Chain Iberia



Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services

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