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CASE STUDY

Copernico provides clients with hi-tech smart lockers for collecting parcels

Ricoh’s smart lockers allow for an optimum management of correspondence in the smart working space in Milan

Copernico is situated in the heart of Milan and offers a space for those who want to experience office work in a new way. Since 2015, Copernico has been offering spaces to stimulate creativity, innovative content and social networking amongst various members of the community. It works with companies of every shape and size: from major hi-tech multinationals to small start-ups looking to engage with an environment rich in stimulating experiences. 

Copernico wanted to guarantee a service to their clients for receiving parcels and correspondence and approached Ricoh for a solution. The partnership with Ricoh arose based off a recommendation from one of the companies within the Copernico community.

Ricoh devised a system integration project tailored to Copernico's needs. Smart lockers were installed, coupled with technical assistance to ensure that services are constantly available. Ricoh continues to advise on how to best use the lockers, ensuring innovation is genuinely bespoke. The smart lockers allow enable optimum management of correspondence, as well as parcels and goods.



"Everything is extremely straightforward and we have been able to avoid the costs associated with a dedicated logistics office".

Federico Lessio, Head of Experience & Set Up at Copernico




Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Small & Medium Business
  • Service Line: Business Process Services

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