CUSTOMER STORY
Bending the cost curve with flexible print services at Cintrage
Company:
Cintrage Ile de France has been shaping metals since 1998. From its 700m² factory in Val-de-Marne, just outside Paris, the company produces complex and multi-chamber profiles for clients nationwide. Its products serve industries spanning automotive, aeronautics, rail, event management, construction, and industrial maintenance.
Challenge:
Previously, Cintrage sourced its printers and scanners through a rental model. While this avoided the upfront expense and effort of purchasing equipment outright, it came with complications. The service was fragmented, as device rental, consumables delivery, maintenance, and end-of-life removal were billed separately. Meanwhile, growing costs for consumables and the threat of new scanning charges added further concern.
Solution & Benefits:
Cintrage selected Pack Tranquilité from Ricoh, a flexible as-a-service solution that bundles hardware, software, support, and consumables in an all-in-one contract, with zero upfront capital expenditure. Cintrage now has greater certainty around its printing and scanning expenses, with fixed pricing and free consumables shipping, plus unlimited scanning. Choosing an all-in-one service from Ricoh has also simplified administration, as accounting teams no longer juggle separate bills for device rental, consumables, and other services.
“Ricoh took the time to understand our needs and shaped a solution that fits our business. Pack Tranquilité has delivered everything we hoped it would. We now have predictable, straightforward costs and the flexible infrastructure we need to support increasingly digital operations.”
Spokesperson, Cintrage
