Customer Story
Leading drinks producer savours the refreshing taste of smarter, more efficient printing
Company:
Castel Malawi is the leading producer and distributor of alcoholic and soft beverages in the African country, supplying vendors with global brands such as Carlsberg and Coca-Cola. Established in 1993, the company has 630 employees across four brewery, office, and distribution sites in Blantyre, Lilongwe, Mzuzu, and Liwonde.
Challenge:
For some years, Castel Malawi had worked with a third party to source print devices, management software, and ongoing support. Increasingly, though, the company was facing difficulties with this approach. For example, the solutions offered limited oversight and control over usage, and print volumes had rocketed to between 90,000 and 100,000 pages every month. Inevitably, this was pushing operational costs higher and higher.
Solution & Benefits:
Following a series of technical assessments, solution trials, and reference site visits, Castel Malawi decided to work with Ricoh business partner Ricotec to refresh the print environment, implementing new high-performance multifunctional printers (MFPs) with intelligent print management software. The solutions have enhanced control and visibility over print operations, and empowered the ICT department to craft smarter, more efficient policies that have helped to eliminate waste, reduce overall printing volumes, and minimise costs.
Since implementing the Ricoh MFPs and upgrading our print management solution, we have seen a remarkable transformation. Our print volumes have dropped from over 90,000 pages per month to an average of 40,000, without compromising productivity.
Mr. Pierre Bell,
Head of ICT, Castel Malawi
