Bedford Hospital
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Bedford Hospital achieves 40% cut in annual print costs by using Ricoh's Managed Print Service

"Ricoh's Managed Print Service helps the Trust modernise, advance digital transformation and improve staff productivity"

At Bedford Hospital it is vital that doctors and nurses can produce critical documents like blood test and diagnosis reports. But this was threatened by an aging, costly and inefficient print operation, so the hospital deployed a Ricoh Managed Print Service. It has reduced costs by 40 percent, transformed print management and ensures clinicians get the documents needed to deliver the best healthcare to patients.

"In a hospital, printing is often critical to high-quality patient care for things like producing test results or scanning and sending a diagnosis for second opinion. Those things are very important and the support from Ricoh to ensure printers are up and running is second to none. In local government a delayed bill isn’t too much of a problem. But in a hospital, critical care results not getting to the right person at the right time is a showstopper.

Steve Morgan, Director of Support Services, Bedfordshire Hospitals NHS Foundation Trust


  • Challenge: Digital workflows and processes, Information Security, Business Sustainability
  • Industry: Healthcare
  • Business size: Large business
  • Service Line: Managed Document Services, Production Printing

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