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CASE STUDY

Flexible service provides unlimited capacity

Ricoh provides print room services for the BBC’s northern region

Ricoh has provided print room services for the BBC’s northern region for more than 10 years and when Interserve became the BBC’s FM partner, management of the contract passed to Interserve. Ricoh has gone on to become Interserve’s go-to supplier for print.




Ricoh are an integral part of the team. They work outside of the contract and have become our go-to supplier for all print collateral, including signage. When they take something on, it stays with them. I can’t praise their on-site team enough.


Patrick Slevin, Regional Operations Manager, Interserve (BBC North)




Summary

  • Challenge: Customer Engagement, Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services

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