CUSTOMER STORY
Autohaus Fürst hits the accelerator with digitalised sales workflows
The Company:
Autohaus Fürst GmbH is a family-run car dealership operating in the Burgenland region in Austria. Selling 900 cars every year from leading manufacturers Toyota, Hyundai and BYD, Autohaus Fürst is driving the rapid expansion of environmentally friendly and innovative electric mobility.
Challenge:
Until recently, operations at Autohaus Fürst relied on time-consuming manual paper-based processes to handle critical sales documentation such as contracts, finance agreements and other supporting documents. To unlock growth and future-proof the company, Autohaus Fürst wanted to digitalise and streamline core workflows, automating and modernising business operations and increasing staff productivity.
Solution & Benefits:
The company evaluated various options and selected DocuWare Cloud, with three cost-efficientRicoh multifunction printers to create a powerful end-to-end solution that combines document management, smart workflow automation capabilities, and e-signature tools. With Ricoh, Autohaus Fürst has transformed its business processes, increasing agility and efficiency, and improving the customer experience.
“Working with the experienced Ricoh team and adopting DocuWare Cloud, we’ve laid a foundation to further digitalise and automate core business processes. DocuWare Cloud supports flexible paperless workflows and enables instant access to key information about our customers and contracts.”
Lukas Fürst
Head of Customer Service, Autohaus Fürst
