Case Studies
Read and watch our customers stories and learn how we have helped companies of all the sizes and from different industries, overcome their challenges. Use the filter below or take inspirations from our last customers.
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FGC
Ricoh's outsource services help regional rail operator enhance customer satisfaction by cutting waiting time by 50%.
- Business Challenge: Digital workflows and processes
- Industry: Government
- Business Size: Large business
- Service Line: Business Process Services
Financial Services Firm
Rapid business growth at this global financial services firm meant existing systems and processes for accessing information were no longer fit for purpose. With the help of Ricoh Data Analytics expertise, the company has transformed the speed, accuracy and reliability of business data which has dramatically improved the quality and effectiveness of business intelligence. This enables the business to unlock the power of data and analytics for more productive and profitable decision making."
- Business Challenge: Customer Engagement
- Industry: Financial Services
- Business Size: Large business
- Service Line: Workplace Services
Flexilube
Digital workflow helps lubricant manufacturer enhance customer service.
- Business Challenge: Digital workflows and processes
- Industry: Other
- Business Size: Small & Medium Business
- Service Line: Production Printing
Fource
Flexible asset management system streamlines marketing communication
- Business Challenge: Digital workflows and processes, Flexible working
- Industry: Other
- Business Size: Large business, Small & Medium Business
- Service Line: Production Printing
Fraikin
Ricoh helps leading European contract hire & leasing company deliver major transformation project
- Business Challenge: Business Sustainability, Governance and compliance, Customer Engagement, Digital workflows and processes, Flexible working
- Industry: Other
- Business Size: Small & Medium Business
- Service Line: Workplace Services
Frankfurt University
Ricoh now provides print as a service. Installing its own state-of-the-art production systems enabled Ricoh to improve service delivery and reduce production costs.
- Business Challenge: Customer Engagement, Digital workflows and processes, Business Sustainability
- Industry: Higher Education
- Business Size: Large business
- Service Line: Business Process Services