Leading tech trends driving effective workplace experiences

The role of the IT team is critical in implementing effective workplace experiences organisation wide. However, these often under-resourced teams are managing immense pressure; ensuring employees have the right technology to work and collaborate effectively, wherever they are, navigating an increasingly complex workplace tech ecosystem and facing exponential growth in security threats.

Our research shows that only 30% of employees feel they have the necessary technology to collaborate seamlessly with colleagues. This highlights a critical area where IT can make a significant impact on the workplace experience. But to support employees constructively, it's essential to understand their needs to truly empower them to perform at their best.

Here are my three recommendations to ensure IT teams are contributing to a positive workplace experience:

1. Productivity hinges on people-centric technology

In Microsoft’s Work Trend Index surveying 31,000 people, 68% of people say they don’t have enough uninterrupted focus time during the workday. And 60% of leaders are already feeling the effects, saying that a lack of innovation or breakthrough ideas on their teams is a concern. So, what can be done to boost productivity? Our research found that when employees feel more fulfilled, 44% of European workers are more productive. Employees need access to the right technology, whenever and wherever they need it, which is crucial for building a people-first digital workplace.

When companies make it easy for their teams to use technology that suits them, they're not just making their lives easier – they're empowering them to do their best work, fostering happier and more productive employees, who in turn will be more creative and innovative. The most effective workplace strategies are built with employees in mind, and the same applies to the IT systems available to them. IT teams should anticipate employee frustrations and offer flexibility through digital tools and software. Only then will a business move the dial on employee performance. 

2. Creating a secure, collaborative IT strategy 

As security threats continue to increase in sophistication, a robust cybersecurity practice is crucial for every organisation. A secure environment fosters open collaboration, as employees can focus on their work without fears of data breaches. It's paramount that organisations know what to do when a breach occurs, rather than if it happens. Having a plan in place and implementing all necessary measures to prevent breaches as much as possible is crucial. This also involves educating employees about security protocols.

However, an effective IT strategy goes beyond just securing systems and data. It involves proactively partnering with other departments to understand their needs and objectives. Creating open door policies and understanding how your people are using your workplace allows you to make the right investment decisions and means employees are more likely to adopt and utilise new technology. 

3. Vendor consolidation trends: simplify and save

In the evolving landscape of hybrid working, streamlining systems and operations can be a game-changer. One solution lies in reducing supplier complexity. Organisations have found success when they work with an expert digital partner who can consolidate suppliers and reduce cost, time and effort.

For instance, businesses should consider embracing a workplace experience management platform. By consolidating various tools into one cohesive platform, IT teams enhance transparency and reporting, providing valuable insights that inform decisions about the technology needed in workspaces.

It creates a positive workplace experience by reducing frustration with multiple tools, promoting seamless collaboration, and ensuring employees have reliable, easy-to-use resources at their fingertips.