Print Security
56% of organisations have experienced a print data breach. Is yours next?
Ricoh's secure-by-design approach protects your devices, data, and infrastructure with 6 layers of defence, from hardware to cloud.
Why Print Security Matters?
In today’s hybrid workplaces, modern printers act as full IT endpoints, making them vulnerable to a range of threats, from firmware tampering and network intrusion to unauthorised admin access, latent disk data and unsecured output. Print security is vital to protect documents, identities and devices across the entire print lifecycle, from submission and processing to output, storage and secure disposal.
- Device Vulnerability: Timely security updates and protect devices at both the firmware and hardware levels via Trusted Platform Module (TPM).
- Data Leakage: End-to-end encryption and data cleansing functions and certified services.
- Unauthorised Access: Locked print, scan and copy and identity-driven authentication using ID card or single sign-on (SSO).
- Compliance Risk: Centralised logging and certificate management are maintained to ensure readiness for audits.
Security as a Standard: RICOH Print as a Service
Keep your print devices and services secure, compliant and optimised for a hybrid workforce, with an all-inclusive packaged print service for SMB without any upfront costs. Benefit from continuous security updates, proactive patching, user authentication and fully managed, encrypted print release.
Six Layers, one secure experience
Modern print environments are part of your overall IT security and shouldn't be viewed separately. Zero trust means every device, user, and data transfer is verified before gaining access. Our six-layer framework applies this principle to print operations, closing gaps left by traditional security. Each layer targets a specific threat, ensuring secure and unified protection for your print fleet.
Ricoh helped Caritas Hannover enhance the protection of sensitive documents and centralise print management. By optimising print environments and boosting cost‑efficiency, Ricoh enables teams to work smarter and focus more resources on their mission.
Caritas Hannover - Customer Story
Compliance & Transparency
Ricoh is fully committed to our leadership position when it comes to security and compliancy. Globally and regionally our teams are dedicated to:
- The support of evolving product and industry-specific security requirements, such as NIST2 and DORA
- Alignment with major international product security standards and frameworks, such as the Radio Equipment Directive (RED)
- Preparing for emerging European cyber regulations, such as the Artificial Intelligence (AI) Act, and the EU Cyber Resiliency Act (CRA)
Ricoh’s accreditations and certifications include, but are not limited to:
- ISO/IEC 27001 – ISMS standards
- IEEE 2600 – Hardcopy device conformance
- ISO 15408 – Common criteria
- NIST SP 800 Series – Security and cybersecurity practices
- ISO/IEC 27034-1 – International standards for secure development
- ISO/IEC 29147 and 30111 – International standards for vulnerability countermeasures
- EN 18031 – Cybersecurity standards for the Radio Equipment Directive
- SOC 2 Type 2 Security Controls (RICOH CloudStream)
Further information is also available at a global level:
Vulnerability Handling: We maintain public advisories and a rigorous Product Security Incident Response Team (PSIRT) process for rapid response to emerging threats.
FAQ
Frequently Asked Questions
Answering common questions about Print Security.
How does Ricoh prevent data leakage from printer hard drives?
We utilise AES-256 disk encryption which automatically erases latent data from the hard drive after every print, copy, or scan job is completed.
Is print data encrypted while moving across the network?
Yes. Ricoh supports industry encryption standards including TLS/SSL, IPP over TLS, and IPsec. We also support enterprise Wi-Fi security in our latest device releases (WPA3/802.1X) to ensure data remains secure in transit.
Can we manage security policies for a global fleet centrally?
Absolutely. Using RICOH Streamline NX or RICOH CloudStream, IT teams can apply uniform security templates across the entire fleet, monitor for out-of-compliance devices, and automate the issuance and renewal of TLS certificates.
Does Ricoh use Artificial Intelligence or Machine Learning (AI/ML) to automate threat detection and security responses?
Ricoh takes a robust and resilient approach to the use of AI & ML, through its use at a central service management level. This involves the use device and fleet management solutions, such as; RICOH Streamline NX, RICOH CloudStream or RICOH @Remote, to securely monitor and manage devices and their security status, using compliance reports or Syslog files. Ricoh managed service teams can choose to connect these solutions into wider SIEM or service management platforms, where required and approved, to automatically identify potential threats or opportunities for hardening activities.
Let’s connect
Ready to secure your print environment?
Join the future of workplace experience with a comprehensive print security assessment.
Talk to an expert