Print Management

Modern Print Management for a Hybrid World

Your print infrastructure shouldn't hold you back. Whether your teams work from offices, home or on the move, we deliver print management that scales with your organisation — without compromising security or control.

Why Print Management Matters

In todays hybrid workplace, print management plays a critical role in keeping organisations secure, flexible and efficient. Ricoh’s Print Management Solutions help modern businesses simplify printing while supporting the way people work.

  • Stronger security and compliance: Secure pull printing, end‑to‑end encryption and detailed audit trails protect sensitive data and reduce risk across the entire document lifecycle.
  • Seamless hybrid and mobile printing: Employees can print securely from any device, wherever they work — in the office, at home or on the move, without compromising control or consistency.
  • Simpler, modern IT environments: By removing on‑site print servers and automating updates, organisations reduce complexity and free IT teams to focus on strategic priorities.
Two office professionals review a laptop beside a Ricoh multifunction printer, with a shield icon suggesting secure print management.

Capabilities

Experience Next-Level Print Management with Ricoh

Cloud Print Management

Eliminate on-site print servers and shift to a fully managed SOC 2 Type II – certified cloud print platform. 
 
Your users can print from any device and any location, while IT gets centralised visibility and control with the infrastructure overhead. 
 
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  • Seamless onboarding for new users, devices and locations as your organisation evolves 
  • Automatic updates and patches — no maintenance windows, no version drift
  • Built-in high availability with redundancy across certified data centres
  • Pay-as-you-grow subscription model with predictable costs
Ideal for organisations modernising their print infrastructure or consolidating multiple print server environments.
Discover our recommended solution RICOH CloudStream

Privately Hosted Print Management

For organisations where data sovereignty, regulatory compliance or internal policy requires complete control over print infrastructure, Ricoh provides enterprise-grade print management that runs entirely within your own environment.
  • Full control over data – print data never leaves your infrastructure
  • Customisable security configurations tailored to your organisation's policies
  • Integration with your existing identity providers, directory services and network architecture
  • On-premise deployment with the same feature depth as our cloud platform
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Whether driven by GDPR requirements, sector-specific regulations (healthcare, finance, government) or corporate governance mandates, privately hosted deployment gives you the assurance that your print environment operates on your terms.
 
Migrating later? Our solutions are designed so you can start on-premise and transition to cloud services at your own pace, or run a hybrid model across different locations
Discover our recommended solution RICOH Streamline NX

Print Security and Compliance

Every print job is a potential vulnerability. Our print security framework protects your data at every stage – from submission to release, with capabilities that meet the demands of todays’ threat landscape and regulatory environment. 
 
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  • Secure pull printing: Documents are held encrypted until the authorised user authenticates at the device via PIN, smart card, mobile credential or office access badge. Ricoh offers FIDO2 compliant authentication for customers who need the highest level of security
  • End-to-end encryption: Print data is protected in transit and at rest, including AES 256-bit encryption
  • Compliance-ready architecture: SOC 2 Type II certified cloud services, with support for GDPR, ISO 27001 and sector-specific regulatory frameworks
  • Comprehensive audit trails: Track every print, scan, copy and fax event with detailed logs for compliance reporting and security investigations
  • Zero trust compatible: Works within zero trust network architectures without requiring exceptions or workarounds
Read more about Print Security

Mobile and Hybrid Printing

Your workforce is distributed, so your print infrastructure should be too. We make it simple for users to print securely from any device, any location, to any enabled printer in your organisation.
 
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  • Print from laptops, smartphones and tablets via native OS print, email submission or dedicated app
  • Secure release at any device across your fleet — no need to choose a printer in advance
  • BYOD support without requiring VPN connections or network configuration on personal devices
  • Consistent user experience whether printing from the office, home or a client site
  • Cloud-hosted infrastructure makes hybrid printing seamless by default. For privately hosted environments, our edge components extend the same capabilities across all your locations

Device Lifecycle Management

Get full visibility into your print fleet, from acquisition through end-of-life. Ricoh's lifecycle management service monitors every device in real time, providing the data you need to make informed decisions about utilisation, costs and sustainability.
 
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  • Centralised dashboard for monitoring device health, usage and supply levels across all locations
  • Automated alerting for maintenance, supply replenishment and configuration changes
  • Utilisation analytics to identify underperforming or over-provisioned devices
  • Sustainability reporting aligned with your ESG framework to track energy consumption, waste and carbon impact
  • Support for home office and remote devices alongside your corporate fleet
Discover RICOH Management Information Reporting Service

Capture and Workflow

Our print management solutions also include advanced capture and workflow capabilities, helping to streamline how documents are ingested, routed and stored. Reduce manual steps, while improving security, compliance and productivity across the document lifecycle. 
 
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  • Multi-channel document capture from MFPs, scanners, email and mobile devices into a single, centralised workflow
  • Automated routing of scanned and print-related documents to predefined destinations such as cloud storage, line-of-business systems or secure archives
  • OCR, AI and metadata extraction to make captured documents searchable and to trigger rule-based workflows (approvals, notifications, escalations)
  • Policy-driven workflows that enforce security retention, and compliance requirements around printed and scanned content
  • Centralised monitoring and reporting on capture and workflow activity to give IT and business owners visibility into usage, bottlenecks and cost-saving opportunities
Learn more about our capture and workflow portfolio

Why Ricoh

Why Choose Ricoh for Your Print Management

With over nine decades of experience, we’re trusted by thousands of organisations across Europe for managed print services. We offer flexible deployment options including SOC 2 Type II – certified cloud services, privately hosted infrastructure and hybrid solutions, ensuring you can start at your own pace and scale as needed. Our platform provides certified security with end-to-end encryption, secure authentication and comprehensive audit capabilities, meeting even the strictest data residency and regulatory requirements. 

Recognised by Gartner, Ricoh manages complex multi-site print environments with proven reliability. We support mixed-brand device fleets, seamlessly integrating with your existing hardware investment. Our sustainability-focused offerings such as right-sizing, usage analytics and lifecyle management, helps reduce waste and energy. 

Two people beside a Ricoh multifunction printer, one pointing at the touchscreen panel in an office.
Person holding documents beside office printers in a circular frame on a red gradient background.

Managed Print Services

Ricoh takes end-to-end responsibility for your print environment — device deployment and maintenance, supplies management and ongoing optimisation — helping you reduce total cost, minimise downtime and keep performance on track. Right-sizing analysis, proactive monitoring and flexible delivery models ensure the service fits your organisation.

FAQs

Frequently Asked Questions

Answering common questions about Print Management.

What is print management and why is it important?

Print management helps organisations control and optimise their print services, print fleets and print infrastructure. It reduces costs, improves security and simplifies the user experience 

How does cloud print management work?

Cloud print management removes the need for on-premise print servers, by leveraging Ricoh’s cloud print services, while still giving you the same level of control and security across your print service. Reduce the cost and effort with infrastructure management, with flexibility over data sovereignty, and let employees print securely from any device or location.

How can managed print management reduce printing costs?

Print management with pull-printing ensures users print only what they truly need, helping to reduce waste. Ricoh’s solutions in combination with our management services also helps to analyse print usage, devices and services to optimise and reduce costs.

How does print management improve security?

Secure pull printing makes the biggest difference as it will prevent breaches from uncollected print jobs. You also benefit from controlled authenticated user access to print services, encrypted data transfer, compliance ready infrastructure, automatic enforcement of print policies, and detailed audit and compliance logs to protect users, documents and data at every step.

How do managed print management support hybrid working?

Print management enables secure and governed printing across office, home and mobile locations, ensuring employees have a consistent, reliable and convenient print experience wherever they work, while ensuring you can still monitor, manage and control print services.

What is the difference between print management and managed print services?
  • Print management, is a tool to give visibility and control over your print environment. 

  • Managed print, is a service in which Ricoh takes ongoing responsibility for your entire print environment, covering hardware, supplies, maintenance and optimisation under a contract. 

Let’s connect

Ready to unlock the full potential of your print infrastructure?

Contact us to find out how our Office Print Solutions can help you transition beyond print.

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