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Sales and Marketing

Sales and marketing functions are undergoing a technology-driven transformation. Harness it to upgrade customer and employee experience: leverage ecommerce to strengthen customer loyalty, elevate customer communications with personalised multichannel communications, and enable a dispersed workforce with smart remote working solutions that ensure sales teams are securely connected.

It is more important than ever for sales and marketing departments to align fully in order to improve the customer experience and recover revenue. Ricoh offers a range of solutions that can help sales and marketing professionals take a digital first-approach and adopt an ommnichannel, go-to-market strategy to maximise reach, engagement and conversion.

Upgrade your customer and employee experience

  • Augment customer experience

    Augment customer experience

    Deploy ecommerce or develop your platform to boost customer engagement. Interact with customers on their terms to drive growth and reduce cost of sale.

  • Elevate customer communication

    Elevate customer communication

    Improve customer experience and strengthen loyalty by delivering personalised, multichannel communications at the right time and in the right format.

  • Enable a dispersed sales workforce

    Enable a dispersed sales workforce

    Apply intelligent remote working solutions to ensure your sales teams are securely connected and productive, regardless of location.

IDC Whitepaper – Intelligent Customer Experience

IDC research shows that the adoption of digital platforms will continue to grow over the next five years. The companies implementing these platforms within the next two years will lead the market for the next decade.
IDC logo - image

Customer success stories

  • DIA Supermarkets

    DIA Supermarkets

    Ricoh helps retailer DIA simplify online shopping by enabling shoppers to benefit from a personalised experience and targeted promotions.

  • Allfunds Bank digital customer portal

    Allfunds Bank

    Ricoh helped Allfunds Bank develop a digital portal that provides an immersive omnichannel user experience for its customers.

  • IEMA


    IEMA has utilised a Ricoh business intelligence solution to improve data access and deliver better quality information to their customers.

Get in touch

Talk to one of our specialists and find out how we can help transform your sales and marketing processes

Contact us