Sales and Marketing
Sales and marketing functions are undergoing a technology-driven transformation. Harness it to upgrade customer and employee experience: leverage ecommerce to strengthen customer loyalty, elevate customer communications with personalised multichannel communications, and enable a dispersed workforce with smart remote working solutions that ensure sales teams are securely connected.
Upgrade your customer and employee experience
Augment customer experienceDeploy ecommerce or develop your platform to boost customer engagement. Interact with customers on their terms to drive growth and reduce cost of sale.
Elevate customer communicationImprove customer experience and strengthen loyalty by delivering personalised, multichannel communications at the right time and in the right format.
Enable a dispersed sales workforceApply intelligent remote working solutions to ensure your sales teams are securely connected and productive, regardless of location.
IDC Whitepaper – Intelligent Customer Experience
Customer success stories
Ricoh helps retailer DIA simplify online shopping by enabling shoppers to benefit from a personalised experience and targeted promotions.
Ricoh helped Allfunds Bank develop a digital portal that provides an immersive omnichannel user experience for its customers.
IEMA has utilised a Ricoh business intelligence solution to improve data access and deliver better quality information to their customers.
Get in touch
Talk to one of our specialists and find out how we can help transform your sales and marketing processes