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Westminster City

Westminster City Council, responsible for one of London’s most iconic areas, is leading a dramatic change to the way it delivers services to the community. Part of the change is due to a new Framework agreement through which Ricoh is providing a range of digital transformation services. The partnership between the council and Ricoh has already seen more efficient, smarter operations, a more agile workforce and a significant contribution to achieving the council’s aim of £100m in cost savings.

  • Challenge: Digital workflows and processes
  • Industry: Government
  • Business size: Small & Medium Business
  • Service Line: Business Process Services, Production Printing, Managed Document Services

Related case studies

  • NWF Fuels

    NWF Fuels

    Ricoh outsourced service helps leading UK fuel distributor transform credit control operations

  • The Economist Intelligence Unit

    The Economist Intelligence Unit

    Ricoh outsourced service cuts costs by 20%, helps The Economist Group maintain brand reputation for high-profile EIU reports