USP & QUIRON Hospital Group

Challenge: Digital workflows and processes
Industry: Healthcare
Business size: Large business
Service Line: Managed Document Services, IT Infrastructure Services

USP Hospital Group generated more than 20 million paper-based medical records every year. Under Ricoh’s guidance, the group migrated from paper-based processes to an Electronic Health Record system with automated workflows and electronic forms. Ricoh’s solution is driving new levels of efficiency and improving the quality and timeliness of patient care.

"It was a major project. Failure wasn’t an option. Ricoh accompanied us at all times, driving the project forward and responding to our needs with impressive speed and commitment. Patients are the prime beneficiary. Armed with accurate and timely information, our medics are able to provide more effective treatment." Chief Information Officer, USP Hospital Group