NWF Fuels, one of the UK’s top three distributors of fuel products, found its credit control print and post operation increasingly costly and inefficient. But after deciding to a use an outsourced Ricoh Business Process Service, NWF Fuels has cut debtor days by 30 percent, improved cash flow by £11m and even turned a functional expense into a revenue-generating service.
- Challenge: Digital workflows and processes
- Industry: Other
- Business size: Large business
- Service Line: Business Process Services