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Carpetright

Ricoh helps Carpetright cut IT costs by 50%, improve store productivity, deploy mobile technology to drive smarter working

A Ricoh break-fix support service for Carpetright stores has seen the business reduce IT costs by up to 50% while dramatically improving quality of service. It has helped increase user productivity and store up-time. It has also developed a trusted partnership between Carpetright and Ricoh that has led to more improvements in strategic IT services and introduced innovative, mobile technologies to drive smarter working.

  • Challenge: Digital workflows and processes, Flexible working, Information Security
  • Industry: Other
  • Business size: Large business
  • Service Line: IT Infrastructure Services

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