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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Precision Marketing Services

To get noticed in today’s competitive marketplace, businesses need to provide customers with information and offers that resonate with their interests.

Whether you’re including marketing material with a product delivery, sending out a sales letter or adding a coupon to an invoice, your customers will respond best to relevant, targeted communications that speak directly to their needs.

Ricoh’s Precision Marketing Services help you make intelligent use of your data to increase the impact of your marketing campaigns. From data analysis, personalised marketing material design and document creation through to campaign measurement, our service suite helps you harness customer information to boost your response and conversion rates.

We’re aware that many companies find engaging with data daunting the first time around, and have created a structured approach to comfortably start you on your precision marketing path:

  1. Your local Precision Marketing Workshop
    We start our engagement with a full day Precision Marketing Workshop with your marketing and IT team. Here we evaluate your current campaign management processes and data and use this as the basis for an executive summary and the proposal for your Precision Marketing pilot.

  2. Precision Marketing Pilot
    At a fixed price we then implement your first precision marketing campaign for you to guide you through how it’s done.
Key features & benefits

From products related to a recent purchase to personalised offers based on previous buying behaviour, Ricoh’s Precision Marketing Services are here to transform the way you communicate with your customers.

Our tailored, end-to-end service will help your organisation:

  • Leverage your customer information from a variety of formats and multiple locations
  • Analyse your customer data to establish the products and services that are most likely to interest them
  • Evaluate and measure customer reactions
  • Select the most appropriate target groups for your next marketing campaign
  • Design personalised marketing communications that target customer interests
  • Output or distribute your marketing material through your customer’s preferred communication channel
  • Measure your campaign’s impact to establish its success and see where you can make improvements

Related Services

  • Managing Enterprise Output

    Managing Enterprise Output

    A centralised workflow solution to manage when and how documents are produced and printed across your organisation.

  • Commercial Printer

    Commercial Printer

    Affordable, integrated consumer-focussed solutions that let you offer your customers the latest in print innovation.

  • Marketing Technology

    Marketing Technology

    Ricoh's Marketing Technology can optimise, control and enrich your marketing communications using solutions such as marketing asset management, variable data publishing and data cleansing.