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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Device Management

For businesses large and small, Ricoh’s Device Management service takes the time and effort of managing and maintaining your output devices off your hands.

Our teams of experienced service engineers are here to provide fast, efficient multi-device support and free up your internal IT staff for more business-critical tasks. Our integrated device monitoring and management tools allow our teams to monitor your device infrastructure remotely for around the clock service.

We provide proactive support that ensures your devices keep running smoothly. And we keep you informed every step of the way though a central desktop dashboard and intelligent reports.


Key features & benefits

From embedded management applications for smaller businesses to tools to manage global enterprise infrastructure, Ricoh provides tailored device management solutions for every need.

Ricoh’s Device Management service offers:

  • Automated meter readings that send accurate meter counts in real time
  • Improved device efficiency through proactive support
  • Detailed intelligent reports shared via your desktop dashboard
  • Increased reliability through automated service call notifications, automated toner replacement and firmware upgrades
  • Environmental benefits through better fleet management
  • Green reports to underpin your sustainability policy
  • Device mapping that provides at a glance status views of thousands of devices

Related Services

  • Fleet Records

    Fleet Records

    A secure, easy to manage electronic archive that simplifies control of your fleet records.