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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Services

Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Accounts receivable - archiving

For many businesses, the information contained in an invoice is drawn from a number of sources within the organisation, and customer-facing staff often have an incomplete view of the invoice the customer receives.

Ricoh’s easy to use Accounts Receivable Archiving solution lets you capture digital images of the printed invoice so that you have a precise mirror of those sent to your customer. Digital versions of the final invoice are then indexed and stored in a central archive so that service staff have easy access to the documents if they need to answer customer questions.

The solution is secure and only authorised employees have access to this customer view.


Key features & benefits

Ricoh’s Accounts Receivable Archiving solution centralises your invoice archiving so that you can deal with customer invoice queries quickly and efficiently.

This service allows you to:

  • Offer enhanced customer service by having a precise reference of the invoice sent to the customer to hand
  • Save time on access and retrieval from the centralised digital repository with its powerful search capabilities
  • Ensure customer confidentiality with role-based security that manages document access
  • Improve compliance with check-in / check-out document version management, which ensures that only the most recent documents are referenced
  • Follow a clear audit trail for reporting
  • Boost productivity with the optional web access module that allows you to securely view documents from remote locations

Related Services

  • Accounts Payable

    Accounts Payable

    An easy to implement solution that automates invoice capture, approval, payment and archiving tasks.

  • Ricoh Invoicing Services

    Invoicing Services

    It’s cheaper, faster and it’ll make it much easier to navigate global compliance. But how can you adopt fully digital invoicing, without disruption?