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From our early days in printer and facsimile design to our current focus on bringing people, technology and processes together for business transformation, innovation has always been at the core of our business.

Business innovation

In today’s competitive, globalised marketplace, growth and progress depends on the ability to quickly identify and respond to new challenges and customer opportunities. With our roots in ground-breaking print, fax and camera innovation, over the decades we have evolved into a trusted partner that provides services that help organisations enhance business competitiveness, productivity and working processes.

Today we do more than supply superior quality print and communication systems. We also help you transition from traditional paper-based workflows to lean, digital-centric operations, identify new areas to improve operational productivity, tackle wastage across your organisation and address increasingly complex industry regulatory requirements.

Technology innovation

From pioneering the world’s first high speed office facsimile machine in the 1970s and multifunction digital copier in the 1980s, to our recent 3D printers and Cloud-linked network appliances, Ricoh has a proud history of technology innovation.

As the workplace continues to evolve, we stand at the forefront of providing new products to keep pace with and act as a catalyst for positive change. Today our advanced communication systems and workstyle innovation technologies facilitate flexible working patterns for individuals and organisations of all sizes.

We design products that work the way people like to work, from customisable touch screen app-based interfaces on our latest multifunction printers to built-in simple autonomous support that let you deal with common issues on the fly.

We work at the forefront of industrial production innovation with the launch of RICOH Advanced Direct Manufacturing Services for the creation of parts and products using 3D printing technology. And after 30 years and 200 worldwide patents, our inkjet technology continues to offer our customers market defining solutions that lead the way in diverse industrial and speciality sectors.

Research and development

Our technology innovation is supported by a solid foundation in research and development. As we bring new products and processes to market, we continue to monitor and evaluate our existing products and services to ensure they remain suited to our customers’ needs.

Sustainability sits that the core of our product development ethos from the earliest research phase and we ensure that all Ricoh technology is built in a way that minimises environmental impact at every stage of a product’s lifecycle.

We take a collaborative approach to R&D. At our European Technology Centre, we develop bespoke solutions to meet specific customer requirements and host an annual Advisory Conference where customers are invited to preview, feed back and influence our innovations before they come to market. We have also introduced the Ricoh Developer Program™ (RiDP™), our partnership with a community of software developers to create and develop value-added applications for Ricoh products.

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