Hosted Fax

Cost Reduction
In the current economic climate businesses are looking for new ways to reduce expenditure and improve visibility over remaining costs. Hosted Fax helps businesses manage their costs by offering attractive page packages to replace expensive line rental and fax server investment. Costs are significantly reduced as call charges are integrated into internet service costs and ongoing fax server costs eliminated.

Peace of Mind
Critical information and new business is often communicated via fax. Hosted Fax from Ricoh brings faxing up to date by harnessing internet technology. Faxes are sent and received securely, reducing the risk of a potential security breach and giving businesses confidence that vital faxes are not lost or misplaced. Additionally, faxes can be stored in email folder or archive for convenient printing and in accordance with a company’s document control policies.

Total Simplicity
Making faxing as easy as email, whilst retaining the ability to send faxes in the tried and tested manner is essential if businesses are to adopt Ricoh’s Hosted Fax solution. A unique Graphical User Interface (GUI) specially designed by Ricoh allows faxes to be sent from a Ricoh Multifunctional Product (MFP) with total simplicity. The Ricoh MFP interprets the fax number like an email address - no need to dial 9 for an outside line or add suffixes, simply enter the fax number and send."

Total Simplicity:
Simplified Graphical User Interface (GUI) on the Ricoh MFP allows faxes to be sent in the traditional way, by inputting a telephone number rather than the number plus an email address, unlike other hosted fax solutions. This makes Hosted Fax from Ricoh efficient and intuitive. Additionally, LDAP directories can be accessed at the MFP making faxing as fast and as easy as email. 

Increased Security:
A hosted fax solution is more secure than traditional faxing as confidentiality over sensitive information can be maintained and faxes can be managed in the same way as emails, in compliance with company document control and IT policies. Inbound faxes no longer stack up at a machine waiting to be distributed to the intended recipient or are lost due to a paper jam or memory overload; users no longer need to spend time waiting for confirmation that outbound faxes have reached their destination as email box is pinged with transmission report.  

Reduced Fax Costs:
Hosted Fax offers a new payment model. Call charges are significantly reduced as conventional billing models are eliminated. Capex is minimised as a dedicated fax server is no longer required. Instead Hosted Fax offers page packages whereby a quantity of fax pages are purchased, which includes the cost for hosting and internet services into the page cost 

Streamlined Productivity:
Seamless integration with email and desktop allows multiple file types to be attached to outbound faxes. Automating the fax process and integrating fax documents into the digital workflow enables businesses to save time and reduce paper handling, whilst ensuring the right people have access to the right information, on-time. 

Hosted Solution:
Ricoh’s Hosted Fax solution reduces the need for capital expenditure by utilising a 3rd party fax server accessed via the internet. This offers businesses unlimited capacity and lower operating costs as the internet is used to transmit data rather than traditional telephone lines. Additionally, no upgrades or maintenance is required and businesses can view their fax traffic on a secure web portal.