Notice of potential impact of a heap buffer overflow vulnerability in libwebp / libvpx towards Ricoh products and services
Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide.
Ricoh is aware of the reported "Heap buffer overflow vulnerability in libwebp / libvpx"(CVE-2023-4863/5217).
Heap buffer overflow allowed a remote attacker to perform an out of bounds memory write via a crafted HTML page.
These vulnerabilities are known to be triggered by the use of features for viewing/browsing images and videos. Therefore, please make sure not to use RICOH products or services to view any untrusted sources (URLs or files).
The impact on Ricoh products and services are currently under investigation. Updates on impacted products and services and related countermeasures will be provided promptly on this page as they become available.
List1:Status and investigation results of this vulnerability's impact on Ricoh's major Products and Services
Product/service type | Category | Subcategory | Status |
---|---|---|---|
Office Products | Multifunction Printers/Copiers | Black & White MFP | Partially affected. Please refer to List 2 below for affected products/services. |
Color MFP | Partially affected. Please refer to List 2 below for affected products/services. | ||
Wide Format MFP | Under investigation | ||
Printers | Black & White Laser Printers | Not affected | |
Color Laser Printers | Not affected | ||
Gel Jet Printers | Not affected | ||
FAX | Not affected | ||
Digital Duplicators | Not affected | ||
Projectors | Not affected | ||
Video Conferencing | Not affected | ||
Interactive Whiteboards | Partially affected. Please refer to List 2 below for affected products/services. | ||
Remote Communication Gates | Remote Communication Gate A2 | Not affected | |
Remote Communication Gate A | Not affected | ||
Remote Communication Gate Type N/L/BN1/BM1 | Not affected | ||
Software & Solutions | Card Authentication Package Series | Not affected | |
Device Manager NX Accounting | Not affected | ||
Device Manager NX Lite | Not affected | ||
Docuware | Not affected | ||
GlobalScan NX | Not affected | ||
Enhanced Locked Print Series | Not affected | ||
Printer Driver Packager NX | Not affected | ||
@Remote Connector NX | Not affected | ||
Ricoh Smart Integration (RSI) Platform and its applications | Not affected | ||
RICOH Print Management Cloud | Not affected | ||
RICOH Streamline NX V2 | Not affected | ||
RICOH Streamline NX V3 | Not affected | ||
Commercial & Industrial Printing | Cut sheet Printers | Under investigation | |
Wide Format Printers | Not affected | ||
Continuous Feed | Not affected | ||
Garment Printer | Not affected | ||
Digital Painting | Not affected | ||
Commercial & Industrial Printing Software | Not affected |
List2:Ricoh products and services affected by this vulnerability
Product/service | Link to details |
---|---|
IM 2702 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000009-2023-000003 |
IM 2500/3000/3500/4000/5000/6000 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000010-2023-000003 |
IM 370/370F/460F/460FTL | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000160-2023-000003 |
IM C3010/C3510 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000156-2023-000003 |
IM C4510/C5510/C6010 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000157-2023-000003 |
RICOH Interactive Whiteboard Controller Type 2 / Controller Type 3 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000080-2023-000003 |
Ricoh Interactive Whiteboard Controller OP-10/OP-5/OP-5 Type2 | Affected. For details, please refer to the following URL. https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000079-2023-000003 |
| About Ricoh |
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.
With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).
For further information, please visit www.ricoh-europe.com
© 2023 RICOH COMPANY, LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.
For further information, please contact:
Ricoh Europe PLC
Charlotte Fernandez
E-mail: media@ricoh-europe.com
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