Cookies Policy

What are cookies?
Cookies are small pieces of information which are issued to your computer when you visit a website and which store and occasionally track information about your use of a Website. A number of cookies used by Ricoh last only for the duration of your web session and expire when you close your browser. Other cookies are used for a longer duration, where for example, Ricoh is required to remember your login details for when you next return to the Website.

Why do we use cookies?
Ricoh use cookies to improve the quality of the Website, to enhance your experience when using the Website and to serve you better. Cookies allow Ricoh to monitor and analyse the usage of the Website.

The cookies used on the Website are explained below and based on the International Chamber of Commerce guide for cookie categories.

  • Strictly necessary cookies – are essential for the Website to function and allow you to use essential features of the Website.


The essential features of the Website require strictly necessary cookies to allow the Website to function in the correct manner and to allow you to move around the Website and use its features. Ricoh's strictly necessary cookies can also identify you as being logged in to the Website and to ensure that you are able to connect to secure areas of the Website. If you choose not to accept these cookies, you will be unable to use the Website, or parts of the Website, may not function properly anymore.

The following list of cookies are those used on the Website which we have identified as being strictly necessary cookies:

  • ASPNET_SessionId

  • .ASPXAUTH

  • Esparto session

  • Media Centre

  • Performance cookies - collect information about how you use the Website, so that we can improve the quality of the Website and service.


Ricoh has not identified any cookies used on the Website which are classified as performance cookies.

  • Functionality cookies - provide you with improved Website functionality by allowing Ricoh to remember choices you have made on the Website or to enhance your future visits to the Website.

Functionality cookies used on the Website provide you with improved Website functionality and allow Ricoh to remember your username and password for subsequent visits and to identify you by a unique user identifier as a returning user.

These cookies may share information with partners to provide services on our Website. The information shared is only to be used to provide the service, product or function and not for any other purpose.

The following list of cookies are those used on our Website which we have identified as being functionality cookies:

  • Username and password     • Auto-Login Credential Cookie

  • BCSI-CSAC1102EC            • eService English

  • JSESSIONID                      • eSupportUserName

  • CF4EMPWD                        • CF4EMUSER  
     

  • Targeting/Interest based & sharing cookies – these cookies collect certain information about a user's browsing habits and customise your browsing experience on the Website. These types of cookies may be placed by Ricoh or by third party advertising networks.

 
The Targeting/interest based & sharing cookies used on the Website remember that a user has visited the Website and this information is shared with other organisations such as advertisers. These organisations then provide you with more targeted adverts which are more relevant to you and your interests. Often these cookies are linked to the Website functionality provided by the other organisation

Cookies of this nature which are used on the Website only collect information by reference to the IP address that you are using.  This information is used to inform you of products and/or services which may be of interest to you. These cookies may also provide advertising agencies with information on your visit so that they can present you with adverts which may be of interest to you. For more information about this type of interest based advertising, and about how to turn this feature off please visit www.youronlinechoices.co.uk.

The following list of cookies are those used on our Website which we have identified as being targeting/interest based and sharing cookies: 

  • Google Analytics

  • TRACKING_HELPER

  • Search keyword capture

Managing your cookie preferences
Some of the cookies used by the Website are served by us, and some are served by third parties who are delivering services on our behalf.
You can refuse to set cookies by changing your browser settings.  More information about cookies and how to block cookies is available from www.allaboutcookies.org. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the Website.

In addition to cookies, tracking Gifs may be set by Ricoh or third parties in respect of your use of the Website.  Tracking Gifs  are small image files within the content of the Website or the body of Ricoh marketing e-mails or newsletters so that Ricoh or third parties can understand which parts of the Website are visited or whether particular content is of interest.

For information on how to do this on the browser of your mobile phone you will need to refer to you handset manual.
Ricoh's privacy policy can provide you with further details about how personal information is used by Ricoh, although not all information captured by using cookies will identify you.

Ricoh are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.

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