HomeBack to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Services

Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
Learn more
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
News

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
About Ricoh - London Office
Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
Learn more about our initiatives
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Contact us
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the lastest insights
Ricoh Insights - Overview

Sustainability Optimisation Programme

Overview

Ricoh’s Sustainability Optimisation Programme offers immediate and measurable reductions of your CO2 emissions by helping you to optimise your document production and Total Cost of Ownership (TCO). Our Sustainability Optimisation Programme is delivered through a five step consultancy process that offers practical steps toward achieving a zero carbon footprint:

1. Analyse
First we collect and analyse all available information about your document output infrastructure to establish a baseline of your current carbon emissions, taking paper and energy consumption into account, to assess the right approach for your environment and future needs.

2. Design
We then formulate a plan that clearly identifies key areas for improvement, incorporating your own management commitments, ambitions relating to process efficiency, cost optimisation and productivity improvement. Practical steps include new floor plans for energy efficient device placement, and a report that sets out the path to achieve solid KPIs to track and measure tangible results.

3. Implement
The next phase is the implementation stage of the agreed blueprint, covering the installation and setup of devices like multifunction printers that include duplex printing and power saving modes. Training is offered to raise environmental awareness, teach energy-efficient device operation and communicate the impact that simple changes like double-sided printing can have.

4. Govern
We then begin to monitor results and measure them against your baseline and the sustainability KPIs set out in the design phase. We provide you with regular reports along with recommendations to improve processes if we observe negative variance and replicate successes where departments outperform targets. Targets may also be redefined if necessary to calibrate the sustainability performance of your fleet.

5. Neutralise
Our solution aims to reduce the environmental impact of all activities within our control. However even with the most sustainable process, there will be remaining carbon emissions produced by unavoidable paper and power use and device maintenance. Using our calculation method, we translate the remaining impact into hard figures and offer a choice of carbon credits to help you achieve a zero footprint target.

Small Business Carbon Balanced Printing

Ricoh devices Carbon Balanced upfront of the contract are a simple way for small organisations to reduce the carbon impacts of their printing infrastructure. 

By using the expected lifetime print volume designed per model, we are able to calculate the Carbon Footprint of the expected energy and paper consumption and maintenance for the full duration of the contract. We also include the carbon footprint of the Pre-Use phase (raw materials extraction, manufacturing and distribution) into the Carbon Balancing. The calculated carbon emissions are balanced by the cancelation of the equivalent UNFCCC Gold Standards carbon credits on the customers’ Ricoh account. Resulting in a complete carbon neutral printing fleet. Through this initiative, you will tangibly contribute to the reduction of CO2 emissions and the transfer of sustainable technologies to developing countries.  As a customer, you will also receive a Carbon Balanced Printing certificate that you can use for your compliance and marketing purposes.
Key features & benefits

Ricoh’s Sustainability Optimisation Programme provides you with a practical, structured, measurable approach to neutralise the carbon footprint of your document workflow.

Sustainability as a business driver
A pragmatic, actionable sustainability policy has become a crucial part of the business agenda in recent years. The rising cost of energy and its impact on the bottom line is only one factor. A solid sustainability strategy is of crucial importance to remain competitive as customers and partners seek assurances that you do business in a responsible way.

Streamlined processes and greater financial control
Beyond the clear environmental benefits, the implementation of the Sustainability Optimisation Programme offers organisation-wide productivity and cost saving advantages. Sustainable working includes the implementation of energy-efficient hardware, waste-reducing software and environmentally aware work patterns. All of which have a direct impact on your bottom line and the way people perform within your organisation.

A tested, proven and validated approach
The Ricoh Sustainability Optimisation Programme draws on an extensive pool of experience in analysis and implementation. Through our Sustainability Optimisation Programme, we’ve to date (June 2021) completed over 10,000 green audits for customers ranging from small businesses to multinational enterprises across Europe. We’ve helped our customers achieve demonstrable results, with an average reduction of 34% in carbon emissions and a 31% reduction in their TCO.


Use cases

Use case 1 : Mobile phone company’s green IT printing initiative

The challenge - To reduce the environmental impact of its office print environment, this global mobile phone company launched a Green IT ‘Less Paper Office’ initiative, which aimed to achieve:

  • Smaller carbon footprint
  • Lower Total Cost of Ownership
  • Improved service delivery
  • Increased security
  • Managed global print service


The Ricoh solution
- Ricoh has developed an eco-efficient print infrastructure for the group, which supports the company’s flexible work and mobility strategy. This includes developing:

  • A Green office environmental survey
  • Global/local project management
  • Standardised best-fit technology
  • Dedicated on-site service support
  • Detailed global/local reporting


The results
- Global rationalisation and standardisation has:

  • Increased the employee to device ratio by 300% (from an average 20:1 to 60:1)
  • Reduced paper consumption by up to 75% in some regions
  • Led to an average 50% reduction of annual office print cost per user
  • Helped the company achieve significant and sustainable reductions in its carbon footprint by almost 3 million kilograms per annum.


Use case 2 : Ricoh green-office solution helps world leading industrial company reduce its global carbon emissions

The challenge - The organisation’s print and reprographics infrastructure had grown organically. A fleet of stand-alone printers was proving expensive to run and provided little control over usage. Print volumes were growing and, with the company using inefficient equipment, carbon emissions were higher than necessary.

Ricoh’s solution – Ricoh analysed the existing infrastructure, auditing print volumes and recording green metrics such as energy consumption. Based on our findings, we provided:

  • Ricoh green-office solution
  • 
 Environmental print audit
  • 
 Energy efficient multifunction printers
  • 
 Managed print environment


The results
- By removing inefficient printers and directing print to more energy-efficient multifunctional products, the solution is helping the company reduce its global carbon emissions and saving money:

  • Print and reprographic expenditure is down by 18%
  • Paper use is reduced by 15%
  • A significant and sustainable reduction in their carbon footprint has been achieved