Strategically placed at the heart of the UK’s transport infrastructure with easy access to London Heathrow airport and major rail and road routes, it is accessible to both International and UK customers. The development of the Technology Centre will enable Ricoh Europe to enhance its relationship with major international clients, including Fortune Global 500 customers. It provides the perfect surroundings for CIOs to discuss, develop and integrate their document management needs into a single company wide environment.
Shiro Kondo explains, “Ricoh is proud to launch the European Technology Centre as it reflects our commitment to better understanding customers’ needs, which is now a foundation of our approach to business. This closer communication supports our R&D approach, ensuring that we continue to develop solutions to address customer challenges and boost their productivity by improving the entire document management process.”
The team at the Technology Centre will manage programmes to ensure Ricoh understands the issues its customers face and will promote the efficient sharing of developments across the world though the Ricoh Technology Centre network. Document management is an integral part of the enterprise IT infrastructure and, in this fast changing environment, Ricoh can now use the Technology Centre to pass on its advanced solutions directly to customers.
The European Technology Centre has been specifically designed to facilitate discussions with CIOs to achieve a clear understanding of what strategic document management solutions are possible and how they can be deployed within existing IT environments.
Roy Bramall, VP and general manager of the Ricoh European Technology Centre continues, “This new facility enables our customers to benefit from our high level of expertise and ability to create the right IT and document management solutions to ensure they optimise their investment in technology and value-added services. The feedback from our partners has been extremely encouraging and Ricoh is delighted with how many of its major accounts now plan to embrace the Technology Centre as a key part of their document management strategy moving forward.”
