Professional Services

To gain in-depth understanding of your document processing, archiving, retrieval and reproduction processes, call on Ricoh’s consultants. We recommend an integrated solution that realises the full potential of your hardware and software.

Our project management services ensure that products and services are delivered to you on time, within budget range and to the quality standards you expect. We serve as a single point of contact and offer support from initial planning up to implementation.

Our delivery, installation and configuration services ensure you receive the benefits from your document solution right away. We deliver, install and last but not least make sure that your products are ready and configured to serve you.

Ricoh’s development services use their expertise to match the proposed solution with your company’s workflow needs. All products and software can be adapted to work seamlessly within your existing network structure.

Our training courses give you the skills and knowledge to maximise the return on your investment from day one. Customised packages are available and all courses, depending on their nature, are given at our training facilities or on location.

For a maximum return on your investment, you need the right maintenance and support services. Ricoh's maintenance services ensure that your hardware is kept in optimum condition, problems are rectified and software is kept updated. We keep track of what needs to be done and when.

As every organisation is different, you can use individual elements of our professional service portfolio in order to initiate a tailor made project. As an alternative, we can propose a package of services that not only tailors to your needs but also relates to any time and/or budget limitations you may have.

For more information, please contact your local Ricoh supplier.