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Humans & Machines
Economist Intelligence Unit. Humans and machines: The role of people in technology-driven organisations.
Education is the most progressive sector in terms of making the transition from a state of digital transformation to digital maturity – where an organisation uses sophisticated tools to drive performance and demonstrates an on-going commitment to technology, technology-led initiatives and digitally managed processes. In addition, more education leaders are likely to see digital maturity as a key priority than representatives working in financial services, healthcare and the public sector.
With digital transformation a key goal for many businesses, just how close are they to achieving full digital maturity? The majority of business leaders are confident they can transition from a state of digital transformation to digital maturity within just five years, according to the latest research from Coleman Parkes. The findings reveal that digital maturity – where an organisation uses sophisticated tools to drive performance and demonstrates an on-going commitment to technology, technology-led initiatives and digitally managed processes – is now a priority for 77 per cent of businesses represented in Europe and the Middle East.
Europe’s public sector workforce predicts that within the next 20 years their offices will be dominated by highly sophisticated technologies that will drastically change the way they work. The future gazing research commissioned by Ricoh Europe and conducted by Coleman Parkes reveals how public sector employees anticipate the arrival of a tech evolved workplace which will make use of augmented reality (70 per cent), desk-based robots (62 per cent) and drones (62 per cent).