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Humans & Machines
Economist Intelligence Unit. Humans and machines: The role of people in technology-driven organisations.
Financial services businesses of all sizes are the most likely across sectors to recognise the importance of achieving digital maturity in relation to the financial success of their company. The insight comes from the latest research of Coleman Parkes, commissioned by Ricoh Europe.
The need to reach digital maturity has never been greater. However, for small and large businesses alike the journey to the pinnacle of digital working may not be as straightforward as they think. New Ricoh-sponsored research reveals that the majority of small business leaders (64 per cent) believe they are able to understand, deploy and benefit from new technology in a timelier manner. Yet small businesses appear less aware than their larger counterparts of the financial benefits on offer.
Education is the most progressive sector in terms of making the transition from a state of digital transformation to digital maturity – where an organisation uses sophisticated tools to drive performance and demonstrates an on-going commitment to technology, technology-led initiatives and digitally managed processes. In addition, more education leaders are likely to see digital maturity as a key priority than representatives working in financial services, healthcare and the public sector.