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Humans & Machines
Economist Intelligence Unit. Humans and machines: The role of people in technology-driven organisations.
The need to reach digital maturity has never been greater. However, for small and large businesses alike the journey to the pinnacle of digital working may not be as straightforward as they think. New Ricoh-sponsored research reveals that the majority of small business leaders (64 per cent) believe they are able to understand, deploy and benefit from new technology in a timelier manner. Yet small businesses appear less aware than their larger counterparts of the financial benefits on offer.
Education is the most progressive sector in terms of making the transition from a state of digital transformation to digital maturity – where an organisation uses sophisticated tools to drive performance and demonstrates an on-going commitment to technology, technology-led initiatives and digitally managed processes. In addition, more education leaders are likely to see digital maturity as a key priority than representatives working in financial services, healthcare and the public sector.
With digital transformation a key goal for many businesses, just how close are they to achieving full digital maturity? The majority of business leaders are confident they can transition from a state of digital transformation to digital maturity within just five years, according to the latest research from Coleman Parkes. The findings reveal that digital maturity – where an organisation uses sophisticated tools to drive performance and demonstrates an on-going commitment to technology, technology-led initiatives and digitally managed processes – is now a priority for 77 per cent of businesses represented in Europe and the Middle East.