The UK Excellence Award aims to identify organisations that have significantly improved business performance and increased competitiveness. Winning the award is one of the highest accolades any organisation in the UK can achieve. Following their evaluation of Ricoh the assessing team concluded, “Ricoh UK Products Ltd has clearly demonstrated its manifestly high-level of excellence throughout the assessment. It has clearly shown continuing improvement and success since 2005 when it won the UK Excellence Award. This is exemplified by its superbly clean, well organised factories at Telford and Wellingborough”
Also acclaimed was its approach to corporate social responsibility, the assessors said, “Approaches to society are particularly comprehensive and the results are consequently strong. Sustainability approaches are particularly strong through C02 reduction, zero waste to landfill and energy reduction.”
Regarding people development and involvement the assessors concluded, “Ricoh UK Products Ltd has implemented clear and sound approaches to people management. This results in a totally pervasive and dynamic culture of continuous improvement which captures the hearts as well as the minds of the employees.”
Ricoh UK Products Ltd provides a range of production and recycling services for businesses across Europe including Ricoh’s first European direct delivery production printer, the Pro C900. It has transformed the way it does business, moving from mass production to become a flexible solutions provider within the global document solutions market. The awards mark the success of its transformation and its commitment to operating within the European Foundation for Quality Management Excellence Model. It also demonstrates the company’s ability to continuously improve across all areas of the business.
Rob Jackson, Business Performance Manager, Ricoh UK Products Ltd says, “We are proud to have made such significant progress towards our vision through the expansion of our ‘build-to-order’ and product recycling services. These services ensure we are meeting the specific document management needs of business across Europe, putting the customer at the very centre of our solutions offerings. Our business excellence journey will continue to take us ever closer to the customer and receiving these awards tells us we’re on the right track.”
About Ricoh
Ricoh Company, Ltd (“Ricoh Company”) is a global technology leader, specialising in the office and production printing markets. Ricoh works with organisations around the world to modernise work environments and optimise document efficiency. With over 108,500 employees worldwide, it operates in Europe, the Americas, Asia Pacific, China and Japan.
Ricoh Europe Holdings Plc is a public limited company and the EMEA headquarters of Ricoh Company with operations located in London, United Kingdom and Amstelveen, the Netherlands. The EMEA operations comprise over 35 sales subsidiaries and affiliates.
In the fiscal year ended 31 March 2009, revenues from Ricoh's EMEA operations totalled over YEN 523.4 billion accounting for 25.0 per cent of Ricoh Company's global revenues. Ricoh Company's worldwide sales totalled over YEN 2,091.7 billion during the year ended 31 March 2009.
For further information, please contact:
Ricoh Europe PLC
Janice Gibson
Tel.: +44 (0)20 7465 1153
E-mail:press@ricoh-europe.com
Home page:www.ricoh-europe.com
About the British Quality Foundation UK Excellence Awards
The UK Excellence Award (UKEA) was launched in 1994 to recognise organisations which have excelled when measured against a framework of excellence, the Excellence Model. The Model is used successfully throughout Europe and beyond as a rigorous external structure to examine an organisation's current capability.
UKEA is the highest accolade to be gained nationally, ideal for organisations progressing from internal assessment, through their regional Award process, and ultimately gaining national recognition. The application process provides invaluable detailed feedback to all applicants to help on their journey to Excellence.
There is no doubt that applying for the UK Excellence award is a challenge but when things are not easy, you need to look at what you do, how you do it and who you do it for"
HRH The Princess Royal, Patron of the British Quality Foundation.
For further information, please contact:
British Quality Foundation
Tel: 020 7654 5000
Email:mail@bqf.org.uk
Home page: www.bqf.org.uk
